Troubleshooting
Audio, syncing, loading errors, and how to report them.
I can't hear audio / the microphone doesn't work
- Check that the volume isn't muted and that the browser has microphone permission.
- Try an up-to-date Chrome or Safari.
- Reload the page; if it persists, sign out and back in.
My progress isn't saving or syncing
Your progress is saved to your account, not just the browser. Make sure you're online and signed in. If you're in private mode or block local storage, some features may fail.
How do I report a bug?
Email us at support@liralang.com with what happened, which screen you were on, and your device or browser. The more detail, the faster we fix it.
Didn't find your answer?
Support is one email away.