Help center
How can we help?
Clear guides on your account, the course, AI, and plans. Can't find your answer? Just write to us.
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Getting started
Create your account, land at the right level, and start learning.
3 questions in this topicAccount & sign-in
Sign-in, password, personal data, and deleting your account.
4 questions in this topicLearning Italian
The course, levels, exams, and moving at your own pace.
3 questions in this topicAI & corrections
Conversation, writing correction, and how we use AI.
3 questions in this topicPlans & billing
The free plan, subscriptions, prepaid access, credits, and billing documents.
4 questions in this topicTroubleshooting
Audio, syncing, loading errors, and how to report them.
3 questions in this topicFrequently asked questions
The most common questions, answered in a paragraph.
What is Liralang?
Liralang teaches Italian starting from a language you already know. The idea is simple: you already understand a lot of Italian, so the course focuses on what actually changes.
You get a structured course by level (A1 to C1), conversation with an AI that adapts to you, writing correction, stories, vocabulary, and review.
How do I get started?
No card needed to start. You can try the course and the AI before deciding on a plan.
- Create a free account with your email or with Google.
- Take the quick placement check so the course starts at your level.
- Open your first chapter: lesson, practice, and a short review.
I forgot my password — what now?
- On the sign-in screen, tap “Forgot your password?”.
- Enter your email and we'll send a reset link.
- If it doesn't arrive in a few minutes, check spam or try signing in with Google.
How do I level up?
Your level goes up when you pass the exam for that level. We combine a floor you can set manually with the level you earn by passing exams, and keep the higher of the two.
So you never “lose” a level on a bad day, but real progress is earned by proving it.
How does AI conversation work?
You speak (or type) Italian with an AI tutor that adapts to your level, your interests, and the tone you prefer. It replies, corrects you gently, and keeps the thread of the chat.
You can tune your preferences in “About you” inside the app so conversations feel more like yours.
What's included in the free plan?
You can use the course and try AI learning activities with 100 free credits per month, no card required. Premium includes a larger monthly AI-credit allowance for conversation practice, writing feedback, and adaptive practice.
How do I manage or cancel my plan?
Monthly and annual plans renew automatically until you cancel. You can manage or cancel them from the billing section of your account; cancellation stops future renewals, although a charge already processed or pending may still complete. You keep access through the end of the period already paid for.
Prepaid access for 3 or 6 months and gifts are one-time payments: they do not renew automatically and end when the stated access window closes.
Your Italian is waiting
Jump back into the course and pick up right where you left off.

